I've had one session and it's been downhill ever since. There was a billing dispute due to the "office manager. We have been having a lot of changes to our billing and she has been overwhelmed with that right now so it could take a while". Been trying to get in touch with Adam Maldonado for a while. My last email to him was on 2/3/2021 with no response. I called and left a message on his mailbox on 2/9/2021 with no response. It is now 2/17/2021. I just called and left a message in the general mailbox hoping someone gets back to me. I'm trying to see if I have an outstanding balance since that was never fully elaborated on for what I would owe. Every time I would reach out to Adam I would not get a response back for days leading up to a week. I do not plan on coming back due to this sort of "professionalism". Please, someone get back to me. This has so far not been helping me with "Taking Control".
I only know one counselor, Tiffany. She is absolutely amazing. 5/5 would recommend. If the others are anything like her, they are all wonderful also.
They help my kid that could of turned out bad
Very caring people!!
North aurora, Illinois, 60542
(815) 757-7966|(630) 801-1669|(630) 801-0801|(630) 801-4266|(630) 696-6916
adam.maldonado@waldenu.edu|takingcontrolcounseling@gmail.com|llgrandt@gmail.com|jim@takingcontrolcou